Chevy EV FAQ

Your Comprehensive Guide to Chevrolet Electric Vehicles

As electric vehicles (EVs) become an increasingly popular choice for drivers seeking sustainability, innovation, and performance, Chevrolet continues to lead the way with their cutting-edge lineup of electric vehicles. At LeValley Chevrolet in Benton Harbor, MI, we want to ensure that you have all the information you need when considering a Chevy EV. Below, we answer some of the most frequently asked questions about Chevy's electric vehicles.

1. Are there any EV incentives?

   Yes! There are many EV incentives offered for Michigan drivers. Below are just some of the incentives offered.

   Clean Vehicle Tax Credit: Get up to $7,500 in federal tax credits when purchasing a new EV.

   Used Clean Vehicle Tax Credit:Receive up to $4,000 for buying a used EV.

   DTE Electric Company: $1,500 rebate for eligible EV buyers.

   Great Lakes Energy Cooperative: $500 rebate for their customers purchasing a new EV.

   Presque Isle Electric and Gas Co-op: $1,500 rebate for new EVs and $750 for used EVs.

   Michigan residents can also claim rebates for purchasing and installing Level 2 EV chargers, ranging from $250 to $1,000, making it more affordable to set up charging at home.

2. Do most people charge at home?

   Yes! 80% of Chevy EV owners charge their vehicles at home. Charging at home is the most convenient way to keep your vehicle ready for daily use, and it's typically more affordable than relying on public charging stations. With a Level 1 charger, you can plug your vehicle directly into a standard 120V outlet. For faster charging, a Level 2 charger (240V) is recommended and can be installed in your home.

3. What are the different ways to charge a Chevy EV?

   There are three primary ways to charge your Chevy EV:

   Level 1 Charging (120V): This is the simplest option, as it uses a standard 3-prong outlet. It’s convenient and gives you enough energy to cover an average daily commute of 40 miles per charge.

   Level 2 Charging (240V): A faster option that can be installed at your home or used at public charging stations. Chevrolet offers a hassle-free 240V outlet installation provided by our exclusive provider Qmerit.This can cover an average daily commute of 40 miles in under 2 hours.

   DC Fast Charging: Available at select public charging stations, DC fast chargers can charge your vehicle up to 80% in about 30 minutes, allowing for quick refueling during long trips.

4. How do I install a home charging outlet?

   At LeValley Chevrolet, we can connect you with professionals who can install the outlet in your home. Chevrolet has collaborated with Qmerit to provide home charging installers in your area to handle outlet installation and pulling any necessary permits required.

   Your electrician will help you determine the best location for the outlet and ensure that your home’s electrical system is compatible with the new charger.

5. How much maintenance is required for Chevy EVs?

   Chevy EVs require significantly less maintenance than traditional gas-powered vehicles. There are no oil changes, engine belt repairs, air filter replacements or transmission flushes and brake wear is reduced due to regenerative braking. However, it’s essential to regularly check tire pressure, rotate tires, and monitor the condition of the battery and charging system.

6. Why should I purchase a Chevy EV?

   Chevy EVs offer numerous benefits, including:

   Sustainability: Reduce your carbon footprint and contribute to cleaner air.

   Cost Savings: Save money on fuel and maintenance compared to conventional vehicles.

   Performance: Enjoy instant torque and a smooth, quiet driving experience.

   Technology: Access advanced tech features like Super Cruise, Regen on Demand, and more.

   Convenience: Charge your vehicle at home and benefit from extensive public charging networks.

7. How are trade-in values determined for my Chevy EV?

   Trade-in values for your Chevy EV are based on several factors, including the vehicle's age, mileage, condition, and current market demand for electric vehicles. At LeValley Chevrolet, we offer competitive trade-in offers, and we can provide you with an accurate appraisal to ensure you get the best value for your current vehicle.

8. Are there different Chevy EV packages?

   Yes, Chevy offers different EV packages designed to suit various driving needs. Some models include different trim levels with a variety of features such as upgraded infotainment systems, enhanced battery range, and premium interior options. Our team at LeValley Chevrolet can help you find the perfect package for your lifestyle.

   Some of our current popular EV trims include the new 2025 Chevy Silverado EV Extended Range and the new 2024 GMC Sierra EV Denali Edition 1.

9. What is MPGe?

   MPGe is an abbreviation for 'miles per gallon of gasoline-equivalent'. It is a measure of how far your EV can go on the amount of electricity that is equivalent to one gallon of gasoline.

10. What is a reservation and is the reservation amount refundable?

    When you reserve a Chevy EV, you are essentially holding your first place in line for the next available model. A reservation amount is typically required and this fee is refundable. Our team will guide you through the reservation process, making sure you’re aware of all the details.

    Your reservation amount is refundable if you cancel your reservation prior to completing and submitting an order with LeValley Chevrolet GMC. You may cancel your reservation by contacting us, calling the EV Concierge at 1-833-EVCHEVY (1-833-382-4389) or accessing your manage reservation account provided in your reservation confirmation email.

11. What is DC Fast Charging?

    DC Fast Charging is the fastest way to charge your Chevy EV. It’s available at select public charging stations and can charge your battery up to 80% in about 30 minutes. This is ideal for road trips or when you need to quickly recharge during a busy day.

    All Chevrolet electric vehicles include standard DC fast public charging capability.

12. What is a dual-level charger?

    A dual-level charger is a home charging solution that allows you to charge your Chevy EV at both Level 1 and Level 2 speeds. It typically comes with two plugs, one for 120V outlets and another for 240V outlets. This provides flexibility depending on the type of outlet you have at home.

    You can charge almost anywhere there is a standard 120-volt 3 prong outlet, or with a quick change of the included plugs, get the speed of Level 2 charging* at a NEMA 14-50 outlet.

13. How do I plan a road trip in a Chevy EV?

    Planning a road trip in a Chevy EV is easy with the help of the MyChevrolet app, which provides locations of more than 250,000 public chargers with real-time availability, access to real-time charging station locations, route planning, and estimated charging times. Many Chevy EV models also offer a range of over 250 miles on a single charge, so planning long-distance trips is more manageable than ever.

    When your phone is connected to your vehicle, the app will monitor energy usage during your trip.

14. Are there any current Chevy EV recalls?

    Currently, there is one recall and that is on the Bolt EV battery. The problem consists of two LG manufacturing defects (a torn anode tab and folded separator) that, in rare circumstances, can simultaneously present in a single battery cell in the LG battery module.

    Like any vehicle, Chevy EVs may occasionally have recalls related to safety, performance, or parts. To ensure your Chevy EV is always up to date, it’s important to regularly check for recalls through the Chevrolet website or consult your dealership. Our team at LeValley Chevrolet is always available to assist with any recall inquiries.

15. What is the Chevy EV warranty?

    Chevrolet offers an extensive warranty for their EVs, including:

    8-year/100,000-mile battery warranty (whichever comes first)

    3-year/36,000-mile bumper-to-bumper warranty

    5-year/60,000-mile powertrain warranty

16. What are the current Chevy EV models?

    The Chevrolet Equinox EV: EPA-est. 319 miles Electric range, 17.7-inch Diagonal touch-screen and Approx. 70 miles of range in 10 minutes with DC Fast Public Charging

    The Chevrolet Blazer EV: 17.7-inch Diagonal digital touch-screen, 11-inch Diagonal driver information screen, Over 15 Standard advanced safety features and comes with 8-yr./100,000-mi. Battery limited warranty

    The Silverado EV: Estimated up to 460 miles of electrical range, up to 12,500 lbs max towing and up to 760 HP with Wide Open Watts.

17. What is Regen on Demand?

    Regen on Demand is a feature that allows you to adjust the level of regenerative braking using the steering wheel paddle. This system helps recover energy when you slow down, which is then used to recharge the battery. It offers a more customized driving experience and helps improve efficiency.

18. What is One Pedal Driving?

    One Pedal Driving allows you to accelerate and decelerate using just the accelerator pedal. The system automatically slows the vehicle down when you release the pedal, helping you maintain better control and conserve energy. This feature is particularly useful in stop-and-go traffic.

19. What is Super Cruise?

    Super Cruise is an advanced driver assistance system available on select Chevy EV models. It enables hands-free driving on compatible highways by using a combination of radar, real-time positioning, cameras, and LiDAR map data. Super Cruise helps reduce driving fatigue on long trips while maintaining safety and convenience.

20. What is OnStar?

    OnStar is a connected service that provides various features, including emergency assistance, turn-by-turn navigation, remote vehicle control, and vehicle diagnostics. With OnStar, you can easily keep track of your Chevy EV’s performance and stay connected while on the road.

If you're ready to explore the future of driving, visit LeValley Chevrolet in Benton Harbor, MI, and test drive a Chevy EV today! We’re here to provide expert advice, answer your questions and help you find the perfect electric vehicle for your needs.